> For the complete documentation index, see [llms.txt](https://sonic-ai-works.gitbook.io/sonic-networks-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://sonic-ai-works.gitbook.io/sonic-networks-docs/help-center/account-login-and-onboarding.md).

# Account, login & onboarding

Sign in, create an account, verify identity, accept workspace invitations and recover access safely.

## Sign in

Depending on your deployment, SONIC can expose enabled sign-in methods such as Google, Apple, email/password, passkeys or other configured identity providers.

If a provider is shown as disabled or absent, do not assume your account is broken; provider availability is configuration-driven.

## New account flow

A typical creator flow is:

```
Create account
→ verify identity
→ create or join workspace
→ choose creator goal
→ plan selection when required
→ optional mobile PIN/biometrics
→ dashboard
```

## Deep links

If you were sent to login while opening a project or invitation, SONIC may return you to the original internal page after successful authentication and access checks.

For security, return links only work for approved internal SONIC routes.

## Invitations

Workspace/project invitations may be pending, accepted, expired or revoked. Sign in with the intended account before accepting the invitation so membership is attached to the correct identity.

## Wallet login vs account login

A wallet may be linked to an authenticated SONIC account through an ownership challenge. Wallet connection does not replace role/permission checks and is not the same as signing a payment or reward claim transaction.

## If you cannot sign in

1. Check that you are using the same identity method/account you originally registered.
2. Complete email verification if requested.
3. Try password recovery/passkey recovery when available.
4. If the account is suspended or disabled, follow the dedicated account-status screen rather than creating duplicate identities.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://sonic-ai-works.gitbook.io/sonic-networks-docs/help-center/account-login-and-onboarding.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.